Your Privacy Is Our Priority

777v operates a safe and reliable online gaming platform for users in Bangladesh. We believe that the protection of personal information is a fundamental right. That is why we handle every piece of your data with the utmost care and responsibility.

This Policy applies only to 777v's own services, website, and applications. We are not responsible for the data collection practices of any third-party websites or services. You are advised to read the privacy policy of any other site before using it.

We collect certain information when you register and use services on the 777v platform. This information is used to improve the quality of our services and to keep your experience safe and smooth.

2.1 Information You Provide

The information you provide to us directly includes:

• Name and date of birth (for age verification — users must be 21 years of age or older)
• Mobile number and email address (for communication and account verification)
• Payment information (bKash, Nagad, Rocket, Upay or bank transfer — to process transactions)
• Identity verification documents (copy of national ID or passport, if required)
• Address and location information

2.2 Automatically Collected Information

When you use 777v, certain information is collected automatically. This helps us ensure the security and functionality of our services:

• IP address and device information (browser, operating system)
• Login history and session duration
• Gameplay records and transaction history
• Information collected from cookies and similar tracking technologies
• Referral source and site navigation patterns

2.3 Information Received from Third Parties

In some cases, we may collect information from trusted third parties for the purposes of fraud prevention and identity verification. This information is always collected lawfully and only for necessary purposes.

We use your information only for specific and legitimate purposes. 777v never uses your information unnecessarily or for unauthorised purposes.

• Account Management & Identity Verification: Your information is used to create, verify, and secure your account.
• Processing Transactions: Payment information is used to process deposits and withdrawals.
• Customer Support: Your information is used to provide assistance via 24/7 live chat and email.
• Fraud Prevention: To detect and prevent illegal activity, money laundering, and fraudulent behaviour.
• Age & Identity Verification: To ensure that only users aged 21 or older are able to use the platform.
• Responsible Gaming: To identify unusual gameplay patterns and provide support where needed.
• Service Improvement: To analyse user experience and improve the quality of the platform.
• Legal Compliance: To maintain compliance with applicable laws and regulations.
• Promotional Communications (with consent): To send bonus offers and promotional information if you have given your approval.

777v uses various types of cookies and similar technologies. These technologies enhance your browsing experience and keep the platform running smoothly.

4.1 Essential Cookies

These cookies are essential for the core functions of the platform. They are used to maintain login sessions, manage security tokens, and similar purposes. These cookies cannot be disabled.

4.2 Functional Cookies

These cookies are used to remember your preferences and settings, such as language preference or previous session data. They make your experience more personalised.

4.3 Analytical Cookies

These cookies are used to analyse the performance and usage patterns of the platform. The data collected from them helps improve the quality of our services.

Keeping your personal information secure is 777v's top priority. We use industry-standard security measures that protect your data from unauthorised access, modification, disclosure, or destruction.

• SSL/TLS Encryption: All data exchanged between your browser and our servers is protected by strong SSL encryption.
• Data Encryption: Stored sensitive data, particularly payment information, is kept in encrypted form.
• Restricted Access: Only authorised personnel who need it for their work are able to access your information.
• Regular Security Reviews: Our systems undergo regular security audits so that any vulnerabilities can be identified and resolved quickly.
• Firewall & Intrusion Detection: Our servers are protected by advanced firewalls and intrusion detection systems.

Please note that no method of transmitting information over the internet is completely secure. We make every effort to protect your data, but no method can guarantee 100% security. It is your responsibility to keep your account password confidential and to avoid logging in from unfamiliar devices.

777v does not sell your personal information. We may share information with third parties only in the following specific circumstances:

6.1 Payment Processors

To process your deposits and withdrawals, we share the necessary information with bKash, Nagad, Rocket, Upay and bank transfer service providers. These service providers adhere to strict data protection standards.

6.2 Technology & Service Partners

Limited information may be shared with our trusted technology partners to operate the platform. These partners are contractually obligated to maintain data confidentiality.

6.3 Legal Obligations

We may disclose information if required to do so in response to a valid request from a law enforcement agency, a court order, or to comply with applicable law. In such cases we always provide the minimum necessary information.

6.4 Business Transfers

In the event of a business merger, acquisition, or asset sale, user data may be transferred. In such circumstances, we will notify you in advance.

We retain your information only for as long as necessary. Retention periods vary depending on the type of information:

• Account Information: For the full duration the account is active, and for a specified period after account closure as required by law.
• Financial Transaction Data: Retained for an extended period to maintain compliance with financial regulations.
• Customer Support Communications: Retained for the purpose of improving support quality and resolving disputes.
• Log Files & Technical Data: Kept for a limited period for security monitoring purposes.

Once the retention period expires, we securely delete your information or anonymise it so that it can no longer be linked to any individual.

You have certain important rights regarding control of your own information at 777v. We respect these rights and help you exercise them.

8.1 Right of Access

You may request a copy of the information we hold about you at any time. We will provide this information within a reasonable timeframe.

8.2 Right to Correction

If any of your information is incorrect or incomplete, please contact us. We will promptly correct or update that information.

8.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, where there are legal obligations, ongoing disputes, or other legitimate reasons, we may be required to retain some information.

8.4 Opting Out of Promotional Communications

You may request at any time to stop receiving promotional emails or messages. However, important service-related communications will continue.

8.5 How to Exercise Your Rights

To exercise any of the above rights, please contact our support team. We will review your request promptly.

The 777v platform is intended only for users aged 21 or older. We do not knowingly collect any information from minors.

We have age verification measures in place at the time of registration. If a person registers using false information and it is later confirmed that they are under 21, that account will be immediately closed and any collected information will be securely deleted.

If a parent or guardian believes their child has registered on our platform, please contact us immediately and we will take prompt action.

777v may review and update this Privacy Policy from time to time. Amendments may be made due to business changes, the introduction of new services, technological improvements, or legal changes.

If there are any significant changes, we will notify you via your registered email or through a notification on the platform. If you continue to use the platform after the updated policy is published, you will be considered to have accepted the new policy.

We recommend that you visit this page regularly to stay informed about the latest information. The date of the most recent update will always be shown at the top of this policy.

If you have any questions, feedback, or complaints about this Privacy Policy, please contact our support team. We are always here for you.

Our support team provides round-the-clock service in both Bengali and English. We treat any concerns you have regarding your privacy with the utmost seriousness and make every effort to resolve them promptly.

For more information, visit our FAQ page or read our Responsible Gaming Policy.